CURRENT OPENINGS

Customer Support Specialist – Domestic

Catering Inbound / Outbound calls

Required Skills:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Required Qualification:

  • Bachelor’s degree holder
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

Additional Information

Number of Vacancies

100

Working Hours

9

Gender

Any

Location

lahore

Required Maximum Age

30

Job Shift

On Rotation

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